Terms of Service

Sentinel Clean Solutions provides professional residential, commercial, and industrial cleaning services. The scope, price, and schedule of each engagement are agreed upon at the time of booking. We reserve the right to:

• check_circle Decline any booking at our discretion without obligation to provide a reason.
• check_circle Substitute a specialist of equivalent qualification should the originally assigned specialist be unavailable.
• check_circle Modify the scope of work if on-site conditions differ materially from those described at the time of booking.

All services are subject to a pre-service assessment. Final pricing may be adjusted if actual requirements differ significantly from the initial quotation.

All prices quoted are in Pound Sterling (GBP) and are inclusive of VAT where applicable. Quotations are valid for 30 days from the date of issue unless otherwise stated.

• check_circle Payment is due upon completion of the service unless a recurring contract or invoice arrangement has been agreed in writing.
• check_circle Invoices for commercial and industrial clients are payable within 14 days of the invoice date unless otherwise agreed.
• check_circle Late payments may incur interest at 8% above the Bank of England base rate per annum under the Late Payment of Commercial Debts (Interest) Act 1998.
• check_circle We accept payment by bank transfer, credit/debit card, and other methods stated at the time of booking.

Sentinel Clean Solutions carries public liability insurance up to £1,000,000. We take all reasonable precautions to prevent damage to your property. In the event of damage caused directly by our negligence:

• check_circle You must report any damage within 24 hours of service completion.
• check_circle We will investigate the claim and respond within 5 working days.
• check_circle Our liability is limited to the cost of repair or replacement of the item at fair market value, up to the limits of our insurance policy.

We are not liable for: pre-existing damage, damage resulting from inadequate fixtures or fittings, indirect or consequential losses, or loss of earnings. Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

You may use our website for lawful purposes only. You must not:

• cancel Use the site in any way that breaches applicable local, national, or international law or regulation.
• cancel Transmit any unsolicited or unauthorised advertising or promotional material.
• cancel Attempt to gain unauthorised access to any part of the website or its related systems.
• cancel Scrape, copy, or reproduce content from this website without our written permission.

All content on this website — including text, images, logos, and layout — is the intellectual property of Sentinel Clean Solutions LTD and is protected by copyright law. Unauthorised use is prohibited.